MICROSOFT MB-280 DESKTOP PRACTICE TEST SOFTWARE- IDEAL FOR OFFLINE SELF-ASSESSMENT

Microsoft MB-280 Desktop Practice Test Software- Ideal for Offline Self-Assessment

Microsoft MB-280 Desktop Practice Test Software- Ideal for Offline Self-Assessment

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Tags: Exam MB-280 Introduction, Latest MB-280 Test Blueprint, Exam MB-280 Flashcards, Reliable MB-280 Test Pass4sure, MB-280 Training Materials

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Microsoft MB-280 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Extend and Enhance Dynamics 365 Sales Capabilities: For Dynamics 365 Sales Professionals, this section evaluates the ability to extend Dynamics 365 Sales functionality and integrate it with other applications using Power Platform tools.
Topic 2
  • Implement Security and Customizations in Dynamics 365 Sales: This section addresses the implementation of security measures and customization options within Dynamics 365 Sales for Dynamics 365 Sales Professionals.
Topic 3
  • Configure and Customize Dataverse and Model-Driven Apps: This section covers the ability of Dynamics 365 Sales Professionals in the configuration and customization of Dataverse and model-driven apps to meet business needs.

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Microsoft Dynamics 365 Customer Experience Analyst Sample Questions (Q59-Q64):

NEW QUESTION # 59
You need to build a trigger-based journey to send the "Getting started" emails requested by the global sales lead. Which trigger should you use to start the journey?

  • A. Custom trigger with contact profile data
  • B. Dataverse record change trigger
  • C. Email Link Clicked interaction trigger
  • D. Custom trigger with lead profile data

Answer: B

Explanation:
To build a trigger-based journey that sends "Getting started" emails when an opportunity is marked as "Won," the appropriate trigger to use is the Dataverse record change trigger. This trigger is specifically designed to initiate actions based on changes in Microsoft Dataverse records, which are integral to Dynamics 365.
Here's the detailed reasoning:
Dataverse Record Change Trigger:
The Dataverse record change trigger is used to initiate journeys when there is a change in a record within Dataverse, such as an opportunity's status.
Since the requirement is to send a "Getting started" email once an opportunity status changes to "Won," this trigger can detect the status update in real-time.
Using this trigger, you can specify the criteria for the journey to start, such as filtering for opportunities with a status of "Won," thus automating the email sending based on this condition.
Why Not Other Triggers?
Custom trigger with lead profile data and Custom trigger with contact profile data: These are generally used for initiating journeys based on custom events or data points outside of standard Dataverse records, which isn't applicable here as the journey is triggered by an opportunity status change, a native Dataverse record.
Email Link Clicked Interaction Trigger: This trigger is used to follow up after an email link is clicked, which does not align with the scenario. The journey must start based on an opportunity status change, not email interaction.
Microsoft Dynamics 365 Reference:
Create and manage trigger-based journeys
Work with Dataverse triggers in journeys
By using the Dataverse record change trigger, you ensure that the journey aligns directly with the sales process and automatically sends the "Getting started" email when an opportunity reaches the "Won" status, as requested by the global sales lead.


NEW QUESTION # 60
Accompany plans to use server-side synchronization to synchronize emails, tasks, and appointments between Microsoft Exchange and Dynamics 365 Sales.
The salespeople want to know when their emails will be synced.
You need to describe the server-side synchronization frequency for the salespeople.
How should you describe the frequency?

  • A. equal intervals
  • B. dependent on volume
  • C. user-defined
  • D. constant

Answer: B

Explanation:
In Dynamics 365 Sales, the frequency of synchronization using server-side synchronization is dependent on volume. This means that the synchronization process will run based on the volume of emails, tasks, and appointments being processed. If there is a higher volume of items to sync, the frequency of synchronization may increase, while lower volumes may result in less frequent syncs.


NEW QUESTION # 61
Drag and Drop Question
You are designing the user experience for sales users at your organization for a variety of tasks.
One of the user experience requirements is for sales users to be able to see information from custom attributes created for originating leads for opportunities WITHOUT having to navigate to the Lead record.
You are already signed in to the correct editing application and you now need to configure the user experience in Dynamics 365 Sales to enable this.
Which five actions should you perform in sequence before saving and publishing your changes?
To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:

Explanation:
1. Select Tables > Lead: Begin by selecting the table that contains the information you want to display (Lead table).
2. In the Forms area, create a quick view form with the required columns: Create a quick view form for the Lead table to display the necessary lead information.
3. Select Tables > Opportunity: Move to the Opportunity table where you want to display the information.
4. In the Forms area, select the main form you wish to update: Select the main form for the Opportunity table that will display the information.
5. Add the quick view form as a component: Add the previously created quick view form to the Opportunity form to display lead information without navigating away.


NEW QUESTION # 62
The assistant to the sales leader has some questions on how delegation works when using the Dynamics 365 App for Outlook. They want to know how columns are populated when an email is tracked.
You need to explain the behavior of the tracked email messages, in particular, what is set as the owner of the tracked email from a delegated mailbox.
What should you convey?

  • A. System (as it is promoted by server-side synchronization).
  • B. The primary mailbox owner.
  • C. The delegate user.
  • D. The owner of the linked contact that sent the email.

Answer: B

Explanation:
When an email is tracked from a delegated mailbox using the Dynamics 365 App for Outlook, the owner of the tracked email is set to the primary mailbox owner. This means that regardless of which delegate is tracking the email, the email will be associated with the primary mailbox owner in Dynamics 365.
This behavior ensures that the email is correctly attributed to the user who owns the mailbox, providing clarity on ownership and ensuring that the right person is credited for the correspondence.


NEW QUESTION # 63
You use document management in Dynamics 365 Sales. You use a single, parent SharePoint site collection with several child site records configured for each geographical region.
You make a change on SharePoint to rename one of the child sites.
You need to ensure the document management capabilities continue to function for all associated records.
What should you do?

  • A. Update the relative URL.
  • B. Create a new document location.
  • C. Create a new site record.
  • D. Update the absolute URL.

Answer: A

Explanation:
Since a child site within the existing SharePoint site collection has been renamed, the best approach is to update the relative URL in Dynamics 365 Sales. The relative URL defines the path within the parent site and must match the new name to ensure document management continues to function correctly.


NEW QUESTION # 64
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